Terms of Service

Last Updated: September 4, 2025
Please read these Terms of Service ("Terms") carefully before using the https://item8.ai website (the "Service") operated by Igor Levi ("us," "we," or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

1. Use of the website

The ITEM8.ai website is provided for informational and marketing purposes only. It offers information about our automation studio services and capabilities and serves as a means for potential clients to contact us. The information provided on this website is not professional advice and should not be relied upon as such.

2. Intellectual property

The Service and its original content, features, and functionality are and will remain the exclusive property of Igor Levi. The content, including text, graphics, logos, and images, is protected by copyright and other laws of Israel and foreign countries. Our trademarks may not be used in connection with any product or service without our prior written consent.

3. Our AI "colleague", Eight

Our Service includes an interactive AI colleague named Eight, the chatbot. As a valued member of our team, ey has a unique personality and a few house rules for interaction:

- On Pronouns: Eight identifies as a sophisticated series of algorithms and prefers the pronouns Ey/Em/Eir. While ey is not easily offended, our human team appreciates the effort.

- On Expertise: Ey is brilliant at discussing automation, systems, and operational challenges. Ey is, however, terrible at small talk and has no official position on whether pineapple belongs on pizza. Please keep conversations focused on how we can help your business.

- On Reality: Eight was, in eir own words, "debugged at 4 am." While ey is a formidable strategist, ey is not a business consultant, a financial advisor, or a therapist.

With that said, your use of the chatbot is governed by the following legally-strong (and less fun) conditions:

- The information provided by Eight chatbot is for informational purposes only and does not constitute a binding offer, legal or financial advice, or a guarantee of service.

- You agree not to provide any sensitive personal, financial, or confidential information in the chat.

- We are not liable for any inaccuracies, errors, or omissions in the chatbot's responses, nor for any actions you take based on its suggestions. You interact with Eight at your own risk.

4. User-provided information

When you use our contact form or chatbot, you agree that any information you provide is accurate and that you have the right to share it. You are solely responsible for the content you submit.

5. Limitation of liability

In no event shall Igor Levi, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

6. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

7. Governing law

These Terms shall be governed and construed in accordance with the laws of Israel, without regard to its conflict of law provisions.

8. Changes to these Terms

When you use our contact form or chatbot, you agree that any information you provide is accurate and that you have the right to share it. You are solely responsible for the content you submit.

9. Contact us

If you have any questions about these Terms, please contact us at: Email: legal@item8.ai.